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FAQs

NANOGLANCE PRODUCT FAQs

What is the size of each cloth?

Two sizes are available:
Medium: 10" x 10" / 25cm x 25cm.
Large: 12" x 16" / 30cm x 40cm

What colors come in the pack?

Each pack contains 1 of each: blue, green, gray, pink and tan

What can the cloths be used for?

Stain removal, cleaning dust, polishing glass, cleaning/drying dishes, or just about anything!

Are they machine washable?
Yes. Machine wash with cold temperature. Avoid bleach or fabric softener.

How to use:
For wiping or polishing:
Dampen cloth before going over with a dry cloth. Use water only - extra cleaning products are optional.

Spills and messes:
Soak up any spill/mess with our ultra absorbent cloths. Then wipe or scrub away the remaining mess.

SHIPPING AND RETURNS

Can I cancel my order after I've made a purchase on the website? 

Of course you can! We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee.

Our return policy lasts 60 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at support@moptastic.co and we will respond within 24 hours to assist with the process. 

Where do you ship from?

Primarily we ship out from fulfillment centers in the United States, Eastern Asia, and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless of how far they go.